Having someone observe you in the workplace can be nerve-wracking, so it’s important to take a few minutes to reduce some of the tension with your co-worker before bringing the participant into the office.
First, remember the importance of building rapport. For example, consider acknowledging that observations can be stressful. Trying to convince others that they shouldn’t be nervous, when they are feeling so, may make you sound like less of a credible teammate, and interfere with your ability to build rapport. In addition, consider framing the observation as a valuable opportunity. Let co-workers know what they may miss out on if they don’t continue with the observation. Many staff have said that working with their Champion made them feel like they had a partner and support through something that was tough. Others have said they feel more prepared and perform better when their supervisors or program managers sit in on observations. Still others were simply thrilled to hear from someone else that they were already providing many services in a participant centered way. While some may get more benefit from the experience than others, almost everyone reports at least some satisfaction, even if they were feeling initial, and natural, anxiety.