What's this PCS Stuff?

12

Open-Ended Questions

Open-ended questions are those that invite deeper conversation by asking someone to think and say exactly what’s on his or her mind. They allow more information to be exchanged than a closed-ended question that seeks specific responses or details, such as yes and no, or facts and numbers. They convey curiosity and a desire to understand the individual, rather than judgment and expectation of certain answers. Interestingly, an open-ended question often sounds like a statement and begins with words like “Describe” or “Explain”. Let’s listen to some examples.

         Describe your eating habits for most days of the week.

         Tell me about your approach to offering education.

Page 4 of