Accountability is one key to long-term behavior change. In our fast-paced and often chaotic WIC clinics, it can be easy to forget about those SMART goals we set for ourselves. Think of yourself as the “accountability partner” for your clinic, and every now and then check in to see how things are going with your staff. Not only will it provide motivation for your staff to work toward their goal, but it reinforces that you genuinely care, and again, Together We Can!
You may find it beneficial to keep a journal, with brief notes from an observation, like the date, the kind of appointment you observed, and that staff person’s SMART goals.
Another option is to keep a notebook or file where you keep the observation tools from appointments, so you can go back and review them, or before sitting in on an appointment to see what things you previously discussed.