PCS Champion Training

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Course Introduction

Congratulations on becoming a PCS Champion! Participant Centered Services is a way of doing business that is here to stay. In Arizona, we call PCS “Together We Can,” because PCS can only succeed if we work together. In some ways it’s very different from previous styles of WIC services, but Together We Can change the face of WIC for the better. Together We Can succeed!

The information and activities in this course will expand your knowledge of PCS and your role as a PCS Champion and strengthen skills you can use to encourage and support your fellow WIC staff members. Many say these skills have also improved relationships with friends and family.

My name’s Mary and I’ll be your guide over the next hour or so. This is an interactive course, made up of five short modules that allow you to read, watch, hear and apply the information you’ve learned. At the end of each module are some practice activities to put the information you’ve learned into action.

If you feel you’re not quite ready to become a PCS Champion at this time, that’s perfectly okay. Simply click the “X” in the upper right to close out of the course, talk to your supervisor about it, and then come back when you’re ready. If you’re ready to give it a go, click “Next” to learn more about what a PCS Champion does.

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