What's this PCS Stuff?

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Open-Ended Questions

Open-ended questions are those that invite deeper conversation by asking someone to think and say exactly what’s on his or her mind. They allow more information to be exchanged than a closed-ended question that seeks specific responses or details, such as yes and no, or facts and numbers. They convey curiosity and a desire to understand the individual, rather than judgment and expectation of certain answers. Interestingly, an open-ended question often sounds like a statement and begins with words like “Describe” or “Explain”. Let’s listen to some examples.

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