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Troubleshooting

Now we’ll go over some common errors and troubleshooting steps for the Masimo Pronto. Click each issue to read more.

[SpHb Error] Here are some factors which may prevent a reading due to low SiQ.

[Low Signal IQ TOS] A low signal IQ is used to indicate low confidence in the readings. The total hemoglobin level will not display with Low SiQ present. The value may be checked again without decreasing the tests available on the sensor. Here are some common causes and solutions for a Low SiQ error.

[Low PI] The participant’s perfusion index should be greater than 1.0 to obtain a successful reading. Here are some common causes and solutions for low PI.

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