Eric: WIC Customers can use more than one cash value food instrument for their purchases in one transaction. You’ll tender (or process) each check individually.

Vanessa: How so?

Eric: The process is pretty similar, when redeeming more than one cash value food instrument; you will process each one individually. Start with the cash value food instrument with the highest amount. You will write in the date, ring up the fruits and vegetables, write the maximum amount on the cash value food instrument, and have the customer sign it, verify their signature and tender the food instrument. You will repeat the process for each cash value food instrument that is being used.

Vanessa: Can you give me an example of this one? I think I know what you mean…

Eric: Sure, for example, if the WIC customer has 3 cash value food instruments, 2 valued at $5.00 and one at $6.00, which totals $16.00. The combination of fresh, canned and frozen fruits and vegetables come to a total of $20.20. If the customer chooses to use all three of their cash value food instruments, you will begin with the cash value food instrument with the highest amount, which is the $6.00 cash value food instrument. You’ll then move to the $5.00 cash value food instruments processing each one individually. Since the total amount of all three cash value food instruments which is $16.00 will not cover the total which is $20.20, the customer will need to decide either to pay the difference with another form of payment, or put some of the items back.

Vanessa: Got it. But how do I process the transaction if the customer puts something back?

Eric: Good question, I was just getting ready to tell you – you do catch on quick!