WIC Cashier Training

29

Combining Cash Value Food Instruments (Continued)

Eric: The customer’s decision will determine what amount gets written on the last cash value food instrument. If the customer decides to put some of their fruits and vegetables back, and the amount they returned is $4.80 – you take your total $20.20 and subtract the two cash value food instruments for $11.00 - that leaves you with $9.20 as a balance. You then subtract the $4.80 for the food returned. That leave you with $4.40 and you would write $4.40 on the last cash value food instrument.

Vanessa: And what if the customer decides to pay the difference?

Eric: If the customer chooses to pay the difference with another form of payment, you would write $5.00 on the cash value instrument and collect the rest of the payment. Remember, they can only use the cash value food instrument to buy fruits and vegetables.

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