Eric: Now let’s go through a transaction with Amber, so I can teach you how this all works when the customer checks-out.

Vanessa: Okay, I’m ready.

Eric: The first thing the WIC customer will do at check-out is present their WIC food instruments along with their WIC identification. There are two types of WIC identification, one is the WIC ID folder and the other is the proxy certification form. We’ll start with the ID folder. Have you seen them before?

Vanessa: Yes! Lots of them while I was training with Linda. That was my first clue that I better learn more about this program!

Eric: Definitely. The WIC ID folder is what our customers use for identification at WIC clinics and during check-out here at our store. Every ID folder has a stamp from the authorized WIC clinic the customer visited. ID folders are only valid if the authorized clinic stamp is on it.

Here’s an example of Amber’s ID Folder. WIC participants - or someone they’ve authorized to use their WIC food instruments - have to sign the ID folder at their certification. The WIC participant can have one or two authorized persons to sign the ID folder. If there’s only one person signing, the clinic worker stamps “VOID” on the second line.

If necessary, at a later time, a second authorized person can be added to the ID folder. In this case, you’ll see an official WIC sticker covering the second signature line that was originally stamped “VOID”. The sticker will have the signature of the second authorized person, the clinic worker’s initials, and the date it was added.

NOTE: If the participant is an infant or child, the authorized representative will usually be the parent or guardian of the participant; so, the last names may or may not be the same.