Module 1: WIC Cashier Training
Course Introduction
Introduction
What is WIC?
WIC Participant Guidelines
WIC Programs In Arizona
The Vendor’s Role
Food List
Using the Food List
WIC Identification
Proxy Certification
Simulating a Transaction Part 1
Simulating a Transaction Part 2
Simulating a Transaction Part 3
Simulating a Transaction Part 4
“X” Signature
Using Cash Value Food Instruments
Combining Cash Value Food Instruments
Combining Cash Value Food Instruments (Continued)
Use of Coupons and Specials
Printed Quantities of Infant Formula
Steps for Making a Transaction
Customer Service
Common Vendor Problems with Customers
Summary
Activity 1
Activity 2
Activity 3
Activity 4